Frequently Asked Questions – Private Airport Transfers

This FAQ page answers the most common questions about our private airport transfer services in Turkey. Our goal is to help you book with confidence and enjoy a smooth, stress-free arrival.

Before Booking Your Transfer

When can I book my private airport transfer?

You can book your private airport transfer up to 24 hours before your travel date. For last-minute requests (under 12 hours), please contact us directly via WhatsApp or email.

✔ Booking early guarantees vehicle availability during busy travel periods.

Is this a private transfer or a shared shuttle?

All our services are 100% private transfers. You will travel only with your own party — we do not offer shared shuttle services.

✔ Ideal for families, couples and groups seeking comfort and privacy.

Is the service door-to-door?

Yes. Your transfer is direct from the airport to your hotel, villa or private address with no additional stops.

How can I contact you before booking?

You can contact us anytime via WhatsApp or email. Visit our Contact page for full details.

What is the luggage allowance?

Luggage capacity depends on the vehicle type. Standard cars usually fit up to 4 suitcases, while minivans offer extra space. If in doubt, choose a larger vehicle.

Do you provide child or baby seats?

Yes, child seats are available upon request. Please specify your requirement during booking.

Can you issue an invoice?

Yes. Please request your invoice after completing your booking.

At the Airport

Where will I meet my driver at the airport?

Your driver will usually wait in the arrivals hall holding a sign with your name. Full pick-up instructions are sent after booking.

✔ Add your flight number to ensure smooth coordination.

What if I cannot find my driver?

Please call the emergency contact number shown on your booking confirmation. Our team will assist you immediately.

What happens if my flight is delayed?

We track flight arrivals in real time. If your flight is delayed, your pickup time will be adjusted automatically at no extra cost.

✔ No waiting fees for flight delays.

Can I change pickup details after booking?

Yes. Contact us as soon as possible if your plans change, and we will do our best to accommodate you.

What if my flight is cancelled?

If your flight is cancelled, please inform us immediately so we can assist with rescheduling or cancellation.

My group size has changed. Can I change the vehicle?

Yes. Contact us and we will arrange a suitable vehicle for your updated group size.

After Your Transfer

I forgot an item in the vehicle. What should I do?

Please contact us as soon as possible. While recovery cannot be guaranteed, we will do our best to help.

I want to share feedback about my experience.

Your feedback is very valuable to us. Please email us at info@privatetransfers.com.

Book Your Private Transfer with Confidence

We operate private airport transfers from Dalaman, Antalya and Bodrum airports to Turkey’s most popular destinations.

🌐 www.privatetransfers.com
📞 https://wa.me/905306435144
✉️ info@privatetransfers.com